We've made it incredibly simple to shop online. Here's what you need to do:
Pick the outfits you want to buy and add them to your shopping cart by clicking the green "Add To Cart" button.
Enter your billing information on our ultra secure checkout page and submit your order.
We will contact you to get the required measurements. Simply follow the instructions and send in your measurements. For instructions on how to get measured properly, click here.
Have the outfits delivered to your door. Fitting guaranteed!
How do you ensure fitting?
All our outfits are custom made or adjusted to your measurements. We will contact you to get the required measurements after we receive the order. For more information, click here.
What is your shipping policy?
All orders are shipped within 7-45 days of ordering. Order tracking information will be emailed to you after your order is shipped.
We ship worldwide via UPS and other courier services. Order are shipped from Vancouver, Canada.
What is you offer free shipping?
Yes!
We offer free shipping on all orders over $499 to customers in USA and Canada.
What is your return policy?
It’s very important to us that you’re happy with your purchase and that’s why your satisfaction is 100% guaranteed. For more details on our refund & exchange policy please refer to our policy page or contact us at customercare@wellgroomed.ca
Is your website secure?
Yes, keeping your private information secure is very important to us. Our website including the shopping cart is Level 1 PCI Compliant to ensure our customers’ data is protected.
For all custom orders please enter your name and email on our custom order page and one of our style consultants will contact you to schedule an appointment to go over your requirements. You can also email us at customorders@wellgroomed.ca to schedule a consultation.
All our outfits are custom made or adjusted to your measurements. We will contact you to get the required measurements after we receive the order.
You can choose either Adjusted Fit or Custom Order option.
CUSTOM ORDER : This option means that the outfit is custom made to your size and can also be made in a different color, neckline style, and sleeve length. Customer orders ship within 30-60 days.
ADJUSTED FIT: This options means that the outfit will be adjusted your measurements. Adjusted fit orders ship within 7-10 days.
Adjusted fit outfits can ONLY be altered to certain sizes. Please refer to alteration guide below for each outfit type.
Lehenga
Bust: 32" to 38"
Lower Waist: 32" to 38"
Mid-Waist: 28" to 34"
Hip: 34" to 40"
Anarkali length can altered for nominal additional charge
Sleeves can added or removed for a nominal additional charge
Anarkali
Bust: 32" to 38"
Lower Waist: 32" to 38"
Mid-Waist: 28" to 34"
Hip: 34" to 40"
Length can ONLY be shorten by 2-3 inch
Sleeves can added or removed for a nominal additional charge
Suits
Bust: 32" to 38"
Lower Waist: 32" to 38"
Mid-Waist: 28" to 34"
Hip: 34" to 40"
Gown
Bust: 32" to 38"
Lower Waist: 32" to 38"
Mid-Waist: 28" to 34"
Hip: 34" to 40"
Lacha
Bust: 32" to 38"
Lower Waist: 32" to 38"
Mid-Waist: 28" to 34"
Hip: 34" to 40"
Lacha length can altered for nominal additional charge
Sleeves can added or removed for a nominal additional charge
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Need help with taking measurements? Watch our helpful video below.
SHIPPING METHOD
We ship world wide via UPS and other courier services.
For more information please contact our customer care at customercare@wellgroomed.ca or 1-604-593-5459.
FREE SHIPPING
Currently, free shipping is only offered to customers in USA and Canada.
WHEN DO WE SHIP
Depending on the item we will ship your order within 7-45 days of purchase. You will receive tracking information once your order has been shipped.
For more information please contact our customer care at customercare@wellgroomed.ca or 1-604-593-5459.
TAXES & DUTIES
Depending on where the item is being shipped, there may be some custom duties levied by the country you're in.
