We've made it incredibly simple to shop online. Here's what you need to do:
Our outfits are custom made or adjusted to your measurements. We will contact you to get the required measurements after we receive the order. Check out our fitting guide for sizing information and instructions on how to measure.
All orders are shipped within 7-45 days of ordering, depending on the outfit and design. Order tracking information will be emailed to you after your order is shipped.
We ship worldwide via UPS and other courier services. Orders are shipped from Vancouver, Canada.
Yes, we offer free shipping in Canada and the US for orders over $499.
We want your experience to be as extraordinary as your outfit. Our goal is to exceed your expectations and your satisfaction is 100% guaranteed. Learn more about our return & exchange policy or contact us directly at firstname.lastname@example.org.
Yes. Your privacy and the protection of you personal information is of utmost importance to us. Our website, shopping cart and payment system is Level 1 PCI Compliant to ensure our customer's data and privacy is protected.
We have a number of convenient options for you to contact us with any questions or if you need more information.
You can learn more about our customer design process and book a design consultation a personal stylist. We will contact you to schedule an appointment to learn more about you, your wishes and special event. You can also email us at email@example.com it you have any questions or to book a design consultation.