FREE Shipping to US & Canada on all orders over $499!

FAQ

How do I buy an outfit from your online store?

We've made it incredibly simple to shop online. Here's what you need to do: 

  1. Pick the outfits you want to buy and add them to your shopping cart by clicking the green "Add To Cart" button.
  2. Enter your billing information on our ultra secure checkout page and submit your order. 
  3. We will contact you to get the required measurements. Simply follow the instructions and send in your measurements. For instructions on how to get measured properly, click here
  4. Have the outfits delivered to your door. Fitting guaranteed! 

How do you ensure fitting?

All our outfits are custom made or adjusted to your measurements. We will contact you to get the required measurements after we receive the order. For more information, click here

What is your shipping policy?

All orders are shipped within 7-45 days of ordering. Order tracking information will be emailed to you after your order is shipped. 

We ship worldwide via UPS and other courier services. Order are shipped from Vancouver, Canada. 

What is you offer free shipping?

Yes! 

We offer free shipping on all orders over $499 to customers in USA and Canada.

What is your return policy?

It’s very important to us that you’re happy with your purchase and that’s why your satisfaction is 100% guaranteed. For more details on our refund & exchange policy please refer to our policy page or contact us at customercare@wellgroomed.ca

Is your website secure?

Yes, keeping your private information secure is very important to us. Our website including the shopping cart is Level 1 PCI Compliant to ensure our customers’ data is protected.

What is the best way to ask a question?

Please contact us anytime via our online contact form or directly via email at sales@wellgroomed.ca

How do I order a custom outfit for my wedding?

For all custom orders please enter your name and email on our custom order page and one of our style consultants will contact you to schedule an appointment to go over your requirements. You can also email us at customorders@wellgroomed.ca to schedule a consultation.

SEARCH THIS STORE